FIXING ISSUES BEFORE THEY HAPPEN

Many of today’s organisations are ever so reliant on their software applications and network infrastructure to ensure business continuity. As a consequence, many businesses are spending more time operating their Information Communication Technology (ICT) infrastructure, rather than focusing on their core business functions.

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

Sparx Solutions Integrated IT Managed Services comprises a comprehensive, integrated suite of services to manage a client’s distributed computing environment as a single entity — all with single point of accountability. Our team of technical experts will ensure all your ICT problems are either avoided, or resolved in the quickest manner possible. Our IT infrastructure solutions are tailor made to suit your needs.

Demo

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

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Years experience

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End user satisfaction

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Service desk
Solutions

END-TO-END MANAGED IT SERVICES INCLUDE

  • Network

    Enterprise and Cloud services are network dependent, which is why Sparx network management and monitoring services have become critical to IT.

  • Service desk

    The Sparx SNOC provides 24/7 support with the objective of maximising service efficiency, resolving problems, effective life-cycle management and driving continuous service improvement.

  • Managed Firewall

    Sparx managed firewall services ensures your perimeter infrastructure is always optimised, secure and any adds/moves/changes are implemented and provides the services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • Cloud and Website Monitoring

    Sparx Solutions supports Cloud and online application software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Enhanced Reporting

    Sparx Solutions provides advanced reporting and real-time dashboards providing valuable insights into your environment and ensure strategic decisions are supported by valuable information.

WHO WE SERVE

ELIMINATE THE IT CHALLENGES YOUR BUSINESS

Our managed IT solutions allows your business to streamline operations, and increase productivity. No matter the architecture, Sparx Solutions has you covered with industry-leading support services, IT insights and lifecycle management.

INDUSTRIES WE SERVE

WE WORK WITH GLOBAL BRANDS

When Sparx Solutions manages your ICT infrastructure, you will be able to focus on your core business functions without sacrificing quality or service, and enable your business to become more profitable and more competitive. We offer the best Managed IT Solutions in Melbourne.

Managed Services Framework

  • Network and Security monitoring
  • Endpoint security and support
  • 24 x 7 ITIL Aligned Service Desk
  • Cloud monitoring
  • Server monitoring
  • Vendor Management
  • Resident Engineer services
  • Monthly Reporting
Victorian Government Agency

The partnership with Sparx Solutions has provided a fully managed ICT network services solution covering:

  • 24 x 7 support desk;
  • Network and Azure cloud management;
  • Security, compliance and vulnerability management; and
  • Project services.

Victorian Government Agency
Managed Service
Coffee MIO

Sparx Solutions have provided IT Managed Services to our business for 5 years and have provided thought leadership, assisted in the modernisation of our business operations and have ensured our business is up and running 24 x 7.

Coffee MIO
Steve Berra