WHY CONSIDER SPARX MANAGED SERVICES
Many of today’s organisations are ever so reliant on their software applications and network infrastructure to ensure business continuity. As a consequence, many businesses are spending more time operating their Information Communication Technology (ICT) infrastructure, rather than focusing on their core business functions. Managed service providers such as Sparx are highly sought after in Melbourne as they offer unified communication solutions.
When Sparx Solutions manages your ICT infrastructure, you will be able to focus on your core business functions without sacrificing quality or service, and enable your business to become more profitable and more competitive. We offer the best Managed IT Solutions in Melbourne.
Sparx Solutions Integrated ITManaged Services comprises a comprehensive, integrated suite of services to manage a client’s distributed computing environment as a single entity — all with single point of accountability. Our team of technical experts will ensure all your ICT problems are either avoided, or resolved in the quickest manner possible. Our IT infrastructure solutions are tailormade to suit your needs.
The following benefits to your business will be realized when using our IT Managed Services:
- Reduce costs and increase efficiency savings
- Improve Business Continuity and Mitigate Risk
- Access to expert level ICTknowledge while developing your internal staff
- Increase your ICTinfrastructure availability
- Introduce a single point of contact for all your ICTneeds
- Proactive management of your business-critical systems
Sparx Solutions Managed Services Portfolio
Sparx Solutions offers a 24/7, 365 day a year Managed Service that comprises of the following components:
Managed Desktop Services
- Inventory Management
- Desktop Support
- Policy-based Security
- Virus Checking
- IT Procurement and supply
- Patch Management
Managed Network Services
- Router and WAN Service Monitoring
- Network Performance Monitoring
- Service Provider Management
- Monthly Reporting
- LAN Monitoring
- IP Telephony, Email and Messaging
Managed Security Services
- Firewall Management
- Vulnerability Management
- IPS/IDS Management
- 24/7 Monitoring Service
- Vulnerability Scanning
- Monthly Reporting
Managed Server Services
- Lifecycle Management
- Patch Management
- Server Hardware Monitoring
- Proactive Fault Prevention
- Service Software Monitoring
- Monthly Reporting
Managed Backup Services
- Onsite Data Backup
- Remote Data Backup
Managed Vendor and Supplier Services
- Single Contact for all ICT Vendors
- Relationship Management
- IT Technology Procurement and Supply
- Performance Management
- Manage Vendor Support Engagement
- Monthly Reporting